Question 1

What payment methods are supported?

Accepted Answer

We accept major credit and debit cards, local bank transfers, DOKU payments, and popular e-wallets (e.g., GoPay, OVO, ShopeePay).

Question 2

What is the cancellation policy?

Accepted Answer

Cancellations, changes, and refunds follow each partner's policy shown during booking. Currently, all bookings are non-refundable, and changes or cancellations may not be possible after confirmation.

Question 3

How do digital tickets work?

Accepted Answer

Once your booking is confirmed, you will receive a digital ticket or QR code via email and in your account. Simply show the QR code at the entrance. No printing needed.